Signal Definition and Data Processing

This dashboard integrates 311 service request data from 2018-2025 across three standardized categories.

  • Rat Activity: direct rat-related service requests used as the visible public signal.
  • Waste: sanitation, food waste, missed collection, and related environmental fuel for infestation.
  • Blight / Harbourage: environmental conditions such as vacant lots, overgrowth, and other conditions that support nesting and shelter.

To reduce repeat reporting bias, service requests were deduplicated using both temporal and spatial logic. Reports occurring within the same blockface-scale spatial grouping and within a 14-day time window were treated as a single signal event for summary analysis.

The operational window below uses processed weekly signal series. The annual chart reflects deduplicated annual signal counts aggregated across blockfaces. Together, they show both short-term signal movement and longer-term burden.

Operational Window

Weekly 311-derived signal trends, 2018-2025, across direct rat reports and enabling environmental conditions.

Citywide Annual Signal Mix

Deduplicated annual counts across rat, waste, and blight / harbourage categories.

Persistent and Underreported Rat Signals

This map shows the spatial distribution of repeated reported rat activity alongside underreported high-risk areas, helping distinguish persistent burden from places where environmental conditions suggest risk despite lower complaint activity.

311 Signal Analysis

This tab visualizes the spatial and temporal distribution of 311 service request signals related to rat activity, waste, and blight / harbourage across Washington, DC.

Counts shown here are deduplicated at the blockface level to reduce repeated complaint inflation and to better represent signal distribution rather than reporting volume alone.

The map displays overlapping signal layers to support comparison of direct rat reporting against environmental conditions that may enable infestation.

Spatial Distribution of 311 Signals

Overlapping signal layers across Washington, DC, shown using blockface centroids for faster rendering.

Signal Burden by Ward and Neighborhood Planning Area

Deduplicated 2018-2025 signal counts, disaggregated by Neighborhood Planning Area within Ward.

Predictive Risk Modeling

This map estimates where rat risk is likely to be elevated at blockface level by combining multiple indicators rather than relying only on complaint counts.

The model uses four main inputs: direct rat-related reporting, waste-related signals, blight / harbourage conditions, and historical persistence of rat activity over multiple years. These inputs are standardized and combined into a composite score that helps identify both currently visible burden and places where environmental conditions suggest likely underreporting.

Predictive strata: Critical indicates high current burden; Silent indicates strong environmental risk with relatively weaker public reporting; Chronic indicates repeated multi-year burden; Routine indicates lower relative concern; and No Relevant Calls indicates no meaningful signal in the modeled period.

This is important because an Integrated Pest Management approach should not rely only on where complaints are loudest. It should also identify places where conditions support rats even when fewer reports are made.

Hobsons A Predictive Risk Map

Centroid-based predictive map showing blockfaces classified as Critical, Silent, or Chronic. These locations reflect combined evidence from rat reporting, waste, blight / harbourage, and persistence.

Interpretation note: If Chronic sites appear less visible on the map than in the breakdown below, this may reflect a smaller number of Chronic blockfaces, overlap with other priority locations, or reduced visibility at citywide scale.

Risk Breakdown by Stratum

Number of blockfaces in each predictive category.

Top Predicted Blockfaces

Targeted Surveillance Planning

This tab translates the predictive model into a practical field surveillance plan. The map highlights blockfaces where the combined pattern of rat reporting, waste-related signals, blight / harbourage conditions, and multi-year persistence suggests that proactive field verification is warranted.

Recommended surveillance locations are derived from the Hobsons A scoring logic applied at blockface level. Locations classified as Critical reflect elevated current burden, while locations classified as Silent reflect strong environmental risk with weaker public reporting, making them particularly important for equity-informed proactive surveillance.

The charts and table below help organize these recommended sites by Ward and Neighborhood Planning Area so field teams can plan coverage, prioritize inspections, and identify clusters of likely need.

Recommended Surveillance Locations

Priority blockfaces for proactive surveillance and field verification.

Recommended Surveillance Sites by Ward and Neighborhood Planning Area

Recommended surveillance locations disaggregated by Neighborhood Planning Area within Ward.

Optimal Surveillance Locations

All currently selected surveillance locations, ranked by composite score.

Program Recommendations and Annual Reporting

This section translates the analysis into a practical public health and Integrated Pest Management response. The main recommendation is to treat 311 as a useful public signal, but not as the sole basis for action. A stronger program should combine resident reporting with proactive surveillance, standardized field assessment, documented follow-up, and routine performance review.

The analysis supports a shift toward a surveillance-based model that prioritizes both persistent reported burden and underreported environmental risk. This means focusing not only on places where complaints are frequent, but also on places where waste, blight, and historical patterns suggest elevated rat risk even when complaint activity is lower.

Annual reporting should therefore go beyond simple service volumes. It should summarize citywide signal trends, high-priority blockfaces, persistent and underreported areas, confirmation and follow-up patterns, recurrence, and equity in proactive coverage. Together, these elements provide a more complete picture of whether the city is reducing rat risk rather than only responding to repeated requests.

Program Recommendations
  1. Treat 311 as a reported public signal rather than as a direct measure of rat abundance.
  2. Use proactive surveillance in high-risk blockfaces, especially where environmental conditions are strong but reporting is low.
  3. Implement a standard Active Rat Sign and Rat Sign Index checklist in REDCap for all surveillance visits.
  4. Capture photographic evidence for all completed surveillance checklists.
  5. Separate response-time metrics from verified environmental remediation and recurrence measures.
  6. Establish quarterly review and annual reporting using a formal monitoring framework.
Quarterly Review Metrics
  • Median time from request to first inspection
  • Percent of rat requests confirmed by inspection
  • Percent of sites improved at follow-up
  • Recurrence within 60 days
  • Persistent hotspot concentration
  • Proactive inspection coverage in underreported high-risk areas
  • Parity in service timeliness and outcomes across neighborhoods
Annual Reporting
  • Citywide trend in rat, waste, and blight / harbourage signals
  • Map and count of high-priority, silent, and chronic blockfaces
  • High-persistence blockfaces and corridors
  • Inspection confirmation and follow-up completion
  • Repeat activity and longer-term control outcomes
  • Equity review of underreporting and proactive coverage
Monitoring Framework Files

Place HTML files in /srv/shiny-server/rats/html and link them here.

Surveillance Operating Model
  1. Identify priority blockfaces using the predictive and prescriptive tabs.
  2. Deploy staff using a standardized Active Rat Sign and Rat Sign Index checklist in REDCap.
  3. Capture geotagged photographic evidence for every completed surveillance visit.
  4. Document remediation needs, referrals, and follow-up requirements.
  5. Revisit priority sites to assess improvement and recurrence.
  6. Use quarterly and annual review to refine targeting and resource allocation.